Tahnee is a pup of many talents but her main responsibility is looking after our Customer Success puppers and ensure we have efficient processes in place to make happy owners and sitters!
Pet Count: Vici and Ayla (German Shepherds)
Ellie Customer Success Team Lead
Ellie takes the lead with our Customer Success team, managing the pack day-to-day and training up any new Customer Success kittens and pups.
Pet Count: Nit Noi (Dalmatian x Border Collie), Mai Me (Tabby) and Percy & The Gang (5 chickens)
Emily Account Manager
Emily looks after our larger bookings, answering questions and acting as matchmaker to find pets their pawfect sitter!
Pet count: Whitney (Labrador), Benny (Mix Breed) and Coco (Cavoodle)
Paddy Customer Success Specialist
Whether it’s answering the phone, replying to emails or helping out on live chat, Paddy works hard to keep our users purring.
Pet Count: Audrey (Jack Russell x Maltese)
Demi Customer Success Specialist
Dog lover Demi is all about keeping our users wagging! Like Paddy, she’s on our phones, emails and live chat to lend a helping paw.
Pet count: Thumper (rabbit) and Alfie (English Staffy)
Nat HR and People Officer
Nat keeps the pack's tails wagging by taking care of all things HR, organising training, pack days out and putting processes in place to keep things running smoothly! Pet count: Charlie (Rough Collie)